There are two third party tools that can be used to open and play RTSP URLs: Nothing is going to work until you can get to the port. Important: don't forget to check that the RTSP port is open from the Sureview server first. The device information is then used to create the RTSP URL as follows: that the authentication details are only required if your device is set up to require this, and you only need to provide the port if it is something other than the RTSP default of 554.

The RTSP URL Ending (Path and Query parameters) that the device uses - please refer to the particular integration's support page to find this information.

The username and password for the device if it is set to require authentication.

Don't forget to check that the port is open from the Sureview server - nothing will work if the port is not open first.

The device's Host name/IP address and RTSP Port number (the default port for RTSP is 554 TCP).To begin with you will need the following information: RTSP can be tested completely outside of Sureview with third party tools - if it doesn't work following these steps then it will not work in Sureview either so it is recommended you follow these steps first.

Ffmpeg rtsp pause